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terms & conditions

General

This website (www.angelalangford.com) the website is owned and run by Angela Langford Limited trading as Angela Langford - Your Recipe For Great Skin (sometimes also referred to as "I", "Me", "My", "We", "Our", "Us") provide the services on this site.

By accessing and using this site you (the customer or user) agree to be bound by all of the terms and conditions of this site. You also agree to the terms of our Privacy Policy. If you don't agree with these terms then unfortunately you cannot use this site.

Payments

All payments must be made using your own debit or credit card and by agreeing to the terms, you confirm that the payment card you have used is yours. Online payments can also be made in exceptional circumstances. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer.

Free Samples

We offer a skincare sample pack service. Upon your registration to our website, you can order a skincare sample pack, based on the details you provide at the time of registration. We offer strictly one sample pack per customer, per household and per IP address. Only registrations from customers residing in the UK or ROI will receive a pack. Regardless of your location, we reserve the right to send a sample pack to you, or not.

Reselling

All products you purchase are for your own personal use. You cannot resell them (but you can give them away as gifts). If you are a retailer, salon owner or beauty therapist and are interested in selling our products, please email us info@angelalangford.com

Information you provide

You agree to provide us with true & accurate information about yourself. It is your responsiblity to update this information in the My Account section of the site.  If you provide us with fraudulent or incorrect information, we reserve the right to close your account without prior notification to yourself.

Access to the My Account section of the Website is restricted to registered users only. Please note that at this time, customers from North America, China and Russia are unable to register with our site.

Privacy

We will not pass your information onto any third party and agree to protect your privacy.  Please refer to our Privacy Policy which also forms part of these terms and conditions.

Copyright

We have worked hard to come up with the brand name, strapline, product names, logo, overall design, website, photos and we reserve the right to protect this identity. As such all content (whether it be text, graphics, photographs, logos, general design etc) are owned by Angela Langford Limited and is the exclusive property of us and our licensors.

No part of this site (or source HTML code) or its contents can be replicated, copied, transferred or adapted without prior written consent.

All Content of our website are © Angela Langford Limited 2010-2015.

Prices

All prices include VAT but should this change, I will update the site accordingly.

Delivery

We endeavour to process all orders within 24 hours of receipt, however sometimes this just isn't possible - if this is the case, we will send you an email to let you know when your order has been dispatched. The delivery times stated are estimates only and we cannot be held responsible for any delay caused by the delivery company.

Complaints

We strive to provide you with the very best levels of service, to use the highest quality raw materials and deliver products that you love using. If however you are not entirely satisfied and would like to make a complaint please email us info@angelalangford.com and we will do our best to resolve your issue.

Accuracy of Information

All the information and contents of the site are provided to you in good faith and as far as we are aware, the information is accurate. However I do not accept responsiblity for any use or misuse of the information or products that result in damage to either you or your property.  It is your responsibility to check the suitability or accuracy of the information, products or services. From time to time we may have to make changes to some of the products and we will do our best to ensure that all information that appears on the Site is correct but we cannot be held responsible or liable if any of the information is out of date or inaccurate. We also reserve the right to make any changes to these terms and conditions without giving you notice of these changes and you agree to any updates to these.

Customer Reviews

Our website offers our customers the chance to leave reviews (also know as testimonials) on our website. You are responsible for such content that you publish, upload, display (and variations thereafter) and we accept no responsibility in relation to these. We do not guarantee suitability, legality, accuracy and correctness for such posts and as such, we retain the right to amend, delete or comment if content is unlawful, discriminatory, defamatory, incorrect, fraudulent, SPAM, harmful or with intent to antagonise. You agree to indemnify us, our officers, employees or licensors in respect of any loss that we or they may suffer as a result, directly or indirectly, of any breach by you of any provision of this section.

Links

Any site that links to or from www.angelalangford.com is not necessarily endorsed by us.  We are also not responsible for the content in these sites.  There may be occasion where we are not happy to link with a site and may ask for the link to be removed.  If we make such a request to you, you agree to remove the link within two business days of receiving this request.

Law

Angela Langford is trademarked and registered in the UK and is in the jurisdiction, governed by and subject to UK law only.

Trading Name

'Angela Langford - Your Recipe For Great Skin' is the trading name of Angela Langford Limited. Registered in England No. 08217970 Registered address: Marks Barn Cottage, Barn Lane, Merriott Somerset TA18 7TS.

Contact Us

You can contact the team at Angela Langford about any of the above terms and conditions via...

Email: info@angelalangford.com

Phone: 01460 929596

Letter: Angela Langford Limited, Marks Barn Cottage, Barn Lane, Merriott TA18 7TS


  • Free First-Class Delivery

    FREE delivery when you spend £50 or more - first class, recorded & trackable via Royal Mail.

  • Cruelty Free Skincare

    We are cruelty free -we test only on our friends, our family & ourselves - never on animals.

  • Great Customer Care

    Got a skin concern? Call Angela & her team on +44 (0)1460 929596 or email info@angelalangford.com.

  • We Welcome Feedback

    Your honest feedback means we can continue to improve our service to you & our customers.

  • 100% Secure Payments

    We use the latest online payment systems, to give you total peace of mind when you order online.

  • Delivery & Returns

    All orders made, fulfilled and shipped within 72 hours - any returns are handled quibble-free.

  • Beautifully Gift Wrapped

    All orders of our natural organic skincare recipes are beautifully wrapped, just for you & your skin.

  • Handmade in Britain

    All of our skincare products are handmade in Somerset - we're proud to be British!