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postage & delivery

We want to offer you the best service possible, which is why we always use Royal Mail's Signed For service. If you're not in, the postman will leave a note for you to collect your package from the post office.

If you do not wish to have a signed for parcel, then no problem! Just let us know when you place your order and we'll send the parcel First Class, with proof of purchase.

We always aim to get your parcel made, bottled and packed within three working days - should it take longer than this, we will always email you to let you know.

United Kingdom

We use Royal Mail's Signed For service and occasionally a Courrier service to send out parcels and packages. UK delivery includes Northern Ireland & the Channel Islands.

Orders over £50 - 2 to 3 working days - FREE!
Orders up to £50 - 2 to 3 working days - £4.50

NB: Please note that for UK customers, free delivery is available for all orders that total £50 or more, after discounts or vouchers have beens applied.

Republic of Ireland & Europe
All Orders - 7 to 10 working days - £10.00*

Rest of the World
All Orders - 7 to 10 working days - £15.00*

 Please note that we have no control over the customs of your country and they may require you to pay duty on your parcel.

No sign of your parcel?
You can now track where you order is in the Royal Mail system by going to the your account section of the site and clicking on the your orders button.

In the unlikely every that you have not received your parcel three days after receiving your shipment email, (or ten days for European and Rest of the World deliveries) then please contact us either via...

Email -
Call - +44 (0)1460 929596

..and we will do our utmost to find your parcel for you!

  • Free First-Class Delivery

    FREE delivery when you spend £50 or more - first class, recorded & trackable via Royal Mail.

  • Cruelty Free Skincare

    We are cruelty free -we test only on our friends, our family & ourselves - never on animals.

  • Great Customer Care

    Got a skin concern? Call Angela & her team on +44 (0)1460 929596 or email

  • We Welcome Feedback

    Your honest feedback means we can continue to improve our service to you & our customers.

  • 100% Secure Payments

    We use the latest online payment systems, to give you total peace of mind when you order online.

  • Delivery & Returns

    All orders made, fulfilled and shipped within 72 hours - any returns are handled quibble-free.

  • Beautifully Gift Wrapped

    All orders of our natural organic skincare recipes are beautifully wrapped, just for you & your skin.

  • Handmade in Britain

    All of our skincare products are handmade in Somerset - we're proud to be British!