We want to offer you the best service possible, which is why we always aim to get your parcel made, bottled and packed within four working days of receiving your order - should it take longer than this, we will always email you to let you know.
Please note that if you have ordered during a Sales Promotion, delivery may take slightly longer due to volume of orders received.
Royal Mail Update - Wednesday 1st September...
Royal Mail are still struggling with the sheer weight of parcels due to the pandemic - so please allow up to seven days to receive your parcel, once we have shipped it.
If after this time you still haven't received your parcel, please email us and we will do our very best to get in touch with the Royal Mail.
We use Royal Mail and occasionally a Courrier service to send out parcels and packages. UK delivery includes Northern Ireland & the Channel Islands.
Orders over £50 - once shipped, 2 to 3 working days - FREE!
Orders up to £50 - once shipped, 2 to 3 working days - £4.50
NB: Please note that for UK customers, free delivery is available for all orders that total £50 or more, after discounts or vouchers have beens applied.
Republic of Ireland & Europe
All Orders - once shipped, approx 10 working days - £11.00*
Rest of the World
All Orders - once shipped, approx 10 working days - £15.00*
*NB: Please note that we have no control over the customs of your country and they may require you to pay duty on your parcel.
No sign of your parcel?
Please get in touch and we can track your parcel for you - simply quote your name and order number.
In the unlikely every that you have not received your parcel seven days after receiving your shipment email, (or ten days for European and Rest of the World deliveries) then please contact us either via...
Email - email@example.com
Call - 01348 811711
..and we will do our utmost to find your parcel for you!